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$7 Flat-Rate Shipping | Free Shipping on Orders Over $90
What payment methods do you accept?
We currently accept PayPal and major credit/debit cards, including Visa, Mastercard, American Express, and Discover.
Can I modify or cancel my order after placing it?
Once your order has been confirmed, we will begin processing it as soon as possible. If you need to make changes or cancel your order, please contact our customer support team as soon as possible.
Please note that orders cannot be modified or canceled once they have been shipped.
Do you ship internationally?
Yes, we offer international shipping to customers worldwide.
How much does the shipment cost?
We charge USD $7 per order, and orders over USD $90 qualify for free shipping.
Will I need to pay additional taxes or duties?
We cover applicable taxes and duties for your order. You will not need to pay additional taxes, customs duties, or fees upon delivery.
How long will it take to receive my order?
Orders are usually processed within 1–3 business days. Delivery time varies depending on your location. Please visit our Shipping Information page for estimated delivery times.
How can I track my order?
Once your order has been shipped, a tracking number will be sent to your email address. You can use this tracking number to check your order status through our tracking page.
How do I choose the right size?
We recommend checking our Size Guide carefully before placing your order. If you are unsure about your size, please contact our customer support team and we will be happy to assist.
What if the size doesn't fit?
We recommend carefully checking our Size Guide before placing your order to help you select the most suitable size.
If you have any concerns about sizing after receiving your order, please contact our customer support team. We will do our best to provide assistance based on your situation.
Returns & Refunds
Do you accept returns or exchanges?
Due to the intimate nature of our products and hygiene considerations, we generally do not accept returns or exchanges for personal reasons. Please refer to our Return & Refund Policy for more details.
What should I do if I receive a damaged or incorrect item?
If you receive a damaged, defective, or incorrect item, please contact our customer support team within 7 days of receiving your order.
Please provide your order number and details about the issue, along with any relevant photos if applicable. Our team will review your request and provide an appropriate solution.
